Privacy Policy - Skip Hire Wandsworth

At Skip Hire Wandsworth, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services. By utilizing our skip hire services, you consent to the practices described in this policy.

1. Introduction

Privacy is a fundamental right, and we respect and protect the privacy of our customers. This policy applies to all information collected through our services, including our website and any related channels.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, address, email address, phone number.
Payment Information: Credit/Debit card details, billing address.
Usage Data: Information on how you access and use our services.

3. How We Use Your Information

Your information is used to provide and enhance our services, including:

Processing and managing your skip hire orders.
Communicating with you about your orders, updates, and promotional offers.
Improving our website and services based on your feedback and usage patterns.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you.
Legal Obligation: Processing is necessary for us to comply with the law.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
When required by law or to protect our rights.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include data encryption, secure servers, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your data.

7. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Objection: You can object to the processing of your personal data.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

9. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

13. International Data Transfers

Your personal data may be transferred to and maintained on servers located outside your country. We ensure that any such transfers comply with applicable data protection laws.

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with applicable laws and regulations.

15. How to Exercise Your Rights

If you wish to exercise any of your rights outlined in this policy, please contact us through the appropriate channels provided in our service agreements.

15.1. Request Procedures

To exercise your rights, you may need to provide us with certain information to verify your identity. We will respond to your request within the time frames required by applicable laws.

15.2. Opting Out

You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

16. Compliance with Laws

We comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

17. Data Breach Notification

In the event of a data breach that may compromise your personal data, we will notify you and the relevant authorities as required by law.

18. Transfer of Business

If Skip Hire Wandsworth is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal data.

19. Feedback and Complaints

We value your feedback and are committed to resolving any concerns you may have regarding our privacy practices. If you have any complaints, please contact our Data Protection Officer.

20. Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on our website.

20.1. Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

20.2. Governing Law

This Privacy Policy is governed by the laws of England and Wales.